Privacy Policy

  • 1. Introduction

    Welcome to Pre-Craft. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through any of our communication channels. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

  • 2. Information We Collect

    • 2.1 Information You Provide to Us

      We may collect personal information that you voluntarily provide, including:

      1. Name and contact details (phone number, email address)
      2. Project requirements and descriptions
      3. Messages sent via WhatsApp, email, or contact forms
      4. Any other information you choose to share with us

    • 2.2 Information Collected Automatically

      When you visit our website, we may automatically collect:

      1. IP address and browser type
      2. Pages visited and time spent on the site
      3. Referring website addresses
      4. Device and operating system information

  • 3. How We Use Your Information

    We use the information we collect to:

    1. Respond to your inquiries and provide requested services
    2. Send project-related communications and updates
    3. Improve our website and services
    4. Comply with legal obligations
    5. Protect against fraudulent or unauthorized activity

  • 4. Sharing of Your Information

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

    1. With service providers who assist in our operations (e.g., hosting, analytics) under strict confidentiality agreements
    2. When required by law or in response to valid legal requests
    3. To protect the rights, property, or safety of our company, clients, or the public

  • 5. Communication Channels

    We communicate with clients and prospects through the following channels:

    1. WhatsApp: +971 50 482 2292
    2. Mobile: +971 54 468 8613
    3. Email: connect@pre-craft.com
    By contacting us through these channels, you acknowledge that your messages may be stored by the respective platform providers (WhatsApp/Meta, telecommunications carriers, email providers) in accordance with their own privacy policies.

  • 6. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Project-related communications may be retained for the duration of the business relationship and a reasonable period thereafter.

  • 7. Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

  • 8. Your Rights

    Depending on your location, you may have the right to:

    1. Access the personal information we hold about you
    2. Request correction of inaccurate or incomplete data
    3. Request deletion of your personal information
    4. Object to or restrict the processing of your data
    5. Withdraw consent at any time (where processing is based on consent)

    To exercise any of these rights, please contact us at connect@pre-craft.com.

  • 9. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

  • 10. Changes to This Policy

    We may update this Privacy Policy from time to time. The updated version will be indicated by a revised effective date. We encourage you to review this policy periodically.

  • 11. Cookies

    Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic.

    • 11.1 Types of cookies we use

      Essential cookies — required for the website to function correctly (e.g., session management). Analytics cookies — help us understand how visitors interact with the site (e.g., Google Analytics). These cookies collect anonymous data only. Functional cookies — remember your preferences to improve your experience.

    • 11.2 Your choices

      By continuing to browse our website, you consent to our use of cookies. You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the website. For more information about managing cookies, visit www.allaboutcookies.org.

  • 12. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us:

    1. Company: Pre-Craft
    2. WhatsApp: +971 50 482 2292
    3. Mobile: +971 54 468 8613
    4. Email: connect@pre-craft.com